Chair’s Letter

BBF Members,

As you all know, we recently had a major disruption to our BLS. The system was completely down for two days, then ran on a backup server for another nine. Everything on the backup worked well except electronic signatures on NDAs.

The good news is we’re fully operational again, e-signatures included. No data was lost and nothing needs to be re-entered or resent. We maintain two separate backups and thankfully they did their job.
Still, it was a long time in limbo. I know it was frustrating. I was dealing with it too.

The problem wasn’t the BLS software. It was the data center where the system was hosted. Restoring everything took considerably longer than we were originally told, which made it hard to give updates along the way. We took this as an opportunity to move our hosting to Amazon Web Services which upgrades things in general and makes future fixes much easier.

It is safe to assume something will inevitably break but I think we are in a better position if it does. If you can’t access the system, please check our Facebook BBF Group and your email for updates. When the BLS is down we can’t update you through the login screen.

I appreciate everyone who was patient through this.

Thank you for being a member of BBF.

Ryan Cave